OBI DIY Store
In the densely populated part of Pécs, the Interspar, renewed in 2022, got a new, long-awaited neighbor, the OBI DIY store. The two stores are located in the same building, next to each other. The DIY store offers products useful to many on an area of about 6000 square meters. During our tour, store manager Zsolt Rozsár guided us.
There are two approaches to the store: from the car park through the main entrance, or from Interspar through the passage between the two stores. Both are barrier-free. The entrance doors are automatic, the walkway is the same height.
From the parking lot, from the disabled parking lots, a very gentle slope (max 2%) leads to the entrance to OBI. The 13 accessible parking lots are also highlighted with paint and signs.
The entire OBI area is wheelchair accessible. For visually impaired people there are no tactile bars or Braille information boards in the pavement. There is no induction loop for the hearing impaired.
When entering the OBI, the customer service desk is not barrier-free, it cannot be reached from a wheelchair, and the devices for the visually impaired and deaf are not available.
These shortcomings are compensated by the attitude and helpfulness of the staff, as can be read below:
In the store, a so-called "contacter" employee for customers with special needs helps with the entire shopping process. The contacter can be found at the "Szívesen segítünk" (We are happy to help") stand closest to the entrance.
As an additional help, customers with special needs can request assistance by sending an email to the following email address: email@example.com. During e-mail correspondence, accurate information can be obtained and it is possible to agree in advance what kind of help the person with disabilities needs, so the purchase will be smoother.
OBI does not have an accessible toilet, but Interspar's WC can be used.
The barrier-free toilet is located on the Interspar side next to the pharmacy, marked with inscriptions in the northern part of the building. It opens with a code, which can be requested at the reception at the cash registers. Its keyboard is easy to use.
The washbasin itself is wheelchair friendly and equipped with the appropriate tools: emergency alarm, soap dispenser, handrail next to the toilet. Interestingly, the height of the washbasin can be adjusted with the help of a lever so that it can be properly placed under it by a wheelchair.
It can be used for disabled people, but there is no separate barrier-free menu item. From a visually impaired point of view, the products can be followed and read well, unfortunately there are no image descriptions on the site.
Home delivery can be requested.
by bus 6, 7, 7Y, 8, 23Y, 24 from Árkád Mall, and buses 41, 42, 43 from the Bus station. Get off at the "Béke utca" stop. From the bus stop 5-6 minutes walk, the pavement, zebra barrier-free.
by car via Siklósi út to the large parking lot shared with Interspar. The 13 disabled parking lots with pictograms, highlighted in colour and clearly marked with signs can be used by both OBI and Interspar customers. Disabled parking is about 50 m away from the entrance of the two stores.
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